There are two types of firewalls, software and hardware. A software firewall is a piece of software that runs on your computer. In this scenario, all traffic hits your computer, is ingested and filtered. Some traffic is dropped (the bad stuff) and other traffic is allowed to pass. A hardware firewall is a physical device that sits between your computer and the internet. Many internet providers supply a router that has a firewall built in. In this scenario, traffic is filtered before it gets to your computer and only good traffic is allowed to pass.

In many cases, yes it is. However in many cases they are not configured correctly, allowing bad traffic to pass, or preventing good traffic from getting through. The technicians at Ballarat Mobile Computer Help can look at what you (and your business) use the internet for, to optimise the firewall rules.

Yes, but generally not to the level a business has. You want to prevent malicious people from attacking your computer, but you probably don’t need to implement website blocking etc.

Our team can help you to implement a firewall that prevents access to certain websites, at certain times, from certain computers. This helps to keep your family safe on the internet. We can implement both white listing (only allow certain websites) or blacklisting (disallowing specific websites).

The charging for events is the same as our normal appointments. That is, $77 per half hour. Where multiple technicians are required, these numbers are multiplied by the number of technicians required.

No problems at all. Simply book an appointment with our technicians and we’ll walk you through it. No jargon and done for you.

Contact us immediately to find out what you should do next. Do not pay the ransom without speaking with an expert first. If you are a home user;please have details about your backups ready and DO NOT plug your backup disks into ANY computer If you are a business; please have details about your backups ready, do not plug these disks into any computer and have details of your PI insurance ready.

Yes! We can come to you in Alfredton, Ballarat, Ballarat Central, Ballarat East, Ballarat North, Black Hill, Brown Hill, Buninyong, Canadian, Cardigan, Cardigan Village, Creswick, Delacombe, Enfield, Eureka, Golden Point, Haddon, Invermay, Invermay Park, Lake Gardens, Lake Wendouree, Lucas, Miners Rest, Mitchell Park, Mount Clear, Mount Helen, Mount Pleasant, Napoleons, Nerrina, Newington, Redan, Ross Creek, Sebastopol, Smythes Creek, Smythesdale, Soldiers Hill, Wendouree & Wendouree.