{Stay Connected, Stay Safe Online - with 50% off our standard rate for eligible seniors
At Ballarat Mobile Computer Help, we genuinely care for our elderly customers and take pride in providing a personal touch to our services. We not only enjoy solving their technology problems but also value the time spent with them over a cup of tea, fostering meaningful connections. Our approach is centered on patience, empathy, and understanding, ensuring that our elderly clients feel comfortable and supported as they navigate the digital world. By combining expert technical assistance with warm, friendly interactions, we aim to make technology accessible and enjoyable for all.
{How Many Years Experience Does Your Team Have?
Our team has collective 40+ years of experience, working with all age demographics.
{Can I organise an appointment for my family member?
Absolutely and this is quite common. Let us know when you are booking at we will let you know when we will be there, as well as letting you know how the appointment went.
{What problems can you help with?
We can assist with downloading, installing, and exploring various apps, setting up an email account to stay connected with family and friends, and implementing multi-factor authentication for enhanced online security. Additionally, we offer support in configuring your new smart TV, accessing and using streaming apps, setting up apps (such as Uber), and providing guidance on online safety issues and training. And that's just the beginning! If there is something that we can't help with, we will try to find the right person for you.
{Can you visit aged care facilities?
Yes we can.
{Can my home care package or NDIS package fund appointments?
In many cases yes, however we need to work with your plan manager to confirm your eligibility.
{Is there a seniors discount?
Yes, provided you can present a seniors card, or the appointment takes place in an aged care facility, we will apply a discount to your invoice.
{Do you sell computers, phones etc.?
No we don't, however we can co-ordinate pickup and delivery of computer, phones and other items from local retailers.
{Can I have the same technician each time?
Wherever we can, we will slot you in with your normal or preferred technician.
{I live interstate but need someone to help with a grandparent - can you help?
Yes and this is fairly common. Let us know your circumstances and we will work with you.
{Do you come to me?
Yes! We can come to you in Alfredton, Ballarat, Ballarat Central, Ballarat East, Ballarat North, Black Hill, Brown Hill, Buninyong, Canadian, Cardigan, Cardigan Village, Creswick, Delacombe, Enfield, Eureka, Golden Point, Haddon, Invermay, Invermay Park, Lake Gardens, Lake Wendouree, Lucas, Miners Rest, Mitchell Park, Mount Clear, Mount Helen, Mount Pleasant, Napoleons, Nerrina, Newington, Redan, Ross Creek, Sebastopol, Smythes Creek, Smythesdale, Soldiers Hill, Wendouree & Wendouree.
{ Simple Pricing
Is a computer error stopping you from completing an urgent work or uni assignment?
Are you fed up of the slow speed of your PC?
Our expert team can help.
Are you fed up of the slow speed of your PC?
Our expert team can help.
Note: this special price applies only to this service.
Normally $77$38.5
Per Half Hour
✔ Expert technician at your home or office
✔ Solve your computer problems
✔ Nights and Weekends
Book A Technician{ Your Computer Doesn't Boot?
Simply make a booking for one of our technicians to visit you, and it will be good as new in no time!
Ballarat Mobile Computer Help is a leading onsite IT Support company for all home and business computer repairs and computer services. We offer a wide range of mobile computer services and mobile computer repairs, all of which can be tailored to suit your particular needs.
We offer appointments between the following hours (only):
- ✔ Tuesday & Thursday 5pm to 9pm
- ✔ Saturday 10am to 4pm
Services
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Ballarat Mobile Computer Help is proudly a Journey2 Digital brand.
