Virus Removal
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Virus Removal
{Computer got worms?
Unfortunately viruses, malware, ransomware and spyware happen. If you think you have a virus, or you have a flashing screen telling you that you do, rest assured that the technicians at Ballarat Mobile Computer Help can assist you with whatever is heading your way. No matter what is happening, our team can tell you the best course of action to protect your computer.

{My computer is asking me to pay money. Should I?

Generally speaking, no. It’s advisable to have an expert have a look before you part with any of your hard earned cash. In some cases, it’s a scam, in others its legitimate and others fall somewhere in-between.

{What should I do first?

Firstly, turn the computer off and disconnect it from power, then stick a big post it note on it saying “Don’t Touch”. Afterwards, book an appointment with one of our technicians to remove the virus for you.

{Is my data gone?

In most cases, no. However to establish this we need to investigate first. Simply book an appointment and we will check it out.

{I have lots of computers saying they have a virus

Turn all the computers off and call us to make an appointment.

{Can't I just restore from backup?

Restoring from backup is a step our technicians will take with you. If this is done too early, the data on your backup drive may be corrupted by the virus as well. Do not connect your backup drive to your computer while you think a virus is present.

{My files are all there, but I can't access them

It’s likely you have an encrypting virus like crypto locker that locks up all your files until you pay them a ransom. Contact our team before you pay any ransom money.

{Do you come to me?

Yes! We can come to you in Alfredton, Ballarat, Ballarat Central, Ballarat East, Ballarat North, Black Hill, Brown Hill, Buninyong, Canadian, Cardigan, Cardigan Village, Creswick, Delacombe, Enfield, Eureka, Golden Point, Haddon, Invermay, Invermay Park, Lake Gardens, Lake Wendouree, Lucas, Miners Rest, Mitchell Park, Mount Clear, Mount Helen, Mount Pleasant, Napoleons, Nerrina, Newington, Redan, Ross Creek, Sebastopol, Smythes Creek, Smythesdale, Soldiers Hill, Wendouree & Wendouree.

{ Simple Pricing

Is a computer error stopping you from completing an urgent work or uni assignment?
Are you fed up of the slow speed of your PC?
Our expert team can help.
$77

Per Half Hour

Expert technician at your home or office
Solve your computer problems
Nights and Weekends

Book A Technician

{ Two Simple Ways To Book


Call Us On
(03) 5309 0439

{ Your Computer Doesn't Boot?

Simply make a booking for one of our technicians to visit you, and it will be good as new in no time!
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Ballarat Mobile Computer Help is a leading onsite IT Support company for all home and business computer repairs and computer services. We offer a wide range of mobile computer services and mobile computer repairs, all of which can be tailored to suit your particular needs.


We offer appointments between the following hours (only):


  • Tuesday & Thursday 5pm to 9pm
  • Saturday 10am to 4pm
If you require an appointment outside these hours, please contact an alternative IT provider in Ballarat.

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Ballarat Mobile Computer Help is proudly a Journey2 Digital brand.
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Shop T06, 25-51 Learmonth Road Wendouree VIC 3350